Loewe
For Azzurra Eydallin, WW Retail Director at Loewe Perfumes, retail coaching is a strategic decision: placing the in-store experience and people at the heart of everything.
La Sirena
A book and a conference can change everything. Balance a careful method with a renewed sense of joy, hit the next level, and adapt to your market.
Compass Group
At Compass Group, CapKelenn supported 45 executives — Area Managers, Sales Leaders and Controllers — in their commercial effectiveness.
Roche Bobois
Shared commercial excellence across three continents through Retail Coaching.
A common methodology for developing salespeople and managers in highly demanding international markets.
Tea Shop
For Tea Shop, the main objective was clear: sales. But the program went further, giving regional directors new tools and, above all, the discipline of integrating coaching into everyday life, at every level, down to the store.
L’Oréal
Can a pharmacist become their team’s coach? PharmaCoaching, the program CapKelenn adapted from Retail Coaching for the world of pharmacy, proves that they can: from dispensing medication to growing the business, from expert pharmacist to Leader Coach.
Porcelanosa
Porcelanosa wanted much more than training: a culture change, where employees know their goals, embrace the company’s vision, and feel proud to represent it.
Sephora
At Sephora, CapKelenn designed a training and coaching program centered on Flagship store directors, with direct support for teams on the sales floor and plenary keynote sessions at the brand’s annual convention.
Alain Afflelou
What stood out for Olivier Guiter, the general director of Afflelou Optics Spain, was how our program instilled a sense of coherence across the organization.
Tendam
Ramón Amorós, HR director of the Tendam Group, understood exactly what the problem was as soon as he arrived. It wasn’t that the sales figures were off, but that something deeper had been lost.
