mosaico-cursos

MANAGEMENT TRAINING

CapKelenn offers more than 50 trainings from 30-minute Pills to 3-month programs, in digital (E-Pills or video calls) or in person.

 

MORE INFO

COMMERCIAL SALES TRAINING

CapKelenn offers its prestigious 24-hours certifications for sale, and also courses from 4 to 16 hours, online or face-to-face, but always based on real training, with practices, role play, recordings, feedback.

 

MORE INFO

COACHING

In addition to certifying managers as Coaches, with the Retail Coaching certification (with the ACSTH seal), CapKelenn provides Coaching to managers and middle managers, individual and team.

 

MORE INFO

CONFERENCES – WEBINARS

Motivate, impact, make people aware, perhaps excite, in less than 1 hour. More than 200 conferences and webinars taught in 3 languages with WOW effect.

 

MORE INFO

ocultar-desktop

SALES COACHING

 

In sales management (B2B, Retail, Hospitality), the most challenging variable to achieve the objectives is people. This resource is the most valuable and also the most unpredictable that any company has. Our purpose through Sales Coaching is to reinforce the potential of sales managers towards their teams.

 

We develop leadership skills, talent management and soft skills of executives and managers through different training and coaching methods that achieve fast, visible and sustainable results over time.

 

 

RAPID

VISIBLE

SUSTAINABLE

WE ARE PROFESSIONAL COACHES


Allows him or her to deliver a unique training experience because he/she:

  • Is a specialist in establishing a relationship context based on trust and exchange..
  • Masters active listening and empathetic listening to lean on what has been said and thus co-develop adapted learning experiences.
  • Knows how to calibrate, synchronize and modulate the learning rhythm according to the participants.
  • Causes awareness and action; if one of the 2 is missing, no transformation is possible.
  • Identifies the limiting points of each participant.
  • Gives feedback for excellence.
  • Accompanies growth, without limits.

 

This reason, all CapKelenn trainers are certified Coaches, in addition to having experience in commerce and hospitality.

 

 

 

OUR SALES BOOKS

THE PHILOSOPHY BEHIND CAPKELENN’S METHOD

THE CONNECTED SALESPERSON

The phygital store (physical store with digital apps), social networks, omnichannel Retail, open up tremendous opportunities and rise some challenges. Teams in Retail must adapt so that the connected salesperson is not only connected to his tablet but also to his client. During the client’s omnichannel journey, this salesperson must become the ambassador of the brand. In a dematerialized world, the salesperson IS the brand. This implies a work of empowerment and alignment of the teams, and management by values. This book, published in 2018, sums up the wonderful in-store experience that has taken place, during years, thanks to Retail Coaching.

RETAIL COACHING

This book laid the foundations of Retail Coaching, combining professional coaching and NLP with commercial and financial efficiency. Its common thread is a conviction: “Selling is a supreme art”. Following its various editions, this book has become mandatory reading in many Retail chains.

DISCOVER OUR BOOKS

SOME OF THE CLIENTS

WE WORK WITH

SEE CLIENTS

SUCCESS STORIES

WHAT WE ACHIEVED

Roche Bobois Challenge

implement a continuous training program for management and sales team internationally to get sales excellence and for the managers to become real coaches for their teams.
Tea Shop Challenge:

motivate and give new techniques to sales directors and supervisors towards the shop
READ MORE

HOW CAN WE HELP YOU?

(+34) 91 447 57 07 / (+33) 629 058 828 info@capkelenn.com

    OR SEND US A MESSAGE

    I accept the Privacy Policy.

    MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
    BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
    WE WORK IN 14 LANGUAGES