What is Retail Coaching and what is it for?

We apply the fundamental tools of coaching, emotional intelligence and NLP, along with other retail management skills to achieve extraordinary results for more motivated, more involved sales teams.

The Retail Coaching © method gives rapid, visible and lasting results in providing the know-how as well as entering in the personal behavior and beliefs. We bring emotions and mathematics together in commerce.

Retail Coaching training promotes a change of culture, establishing an internal coaching system where the manager becomes a leading coach, which in our sector we call a ‘Retail Coach’.

Our method encourages sales experience that generates value for everyone, for customers, for the company and for its employees alike.


Who is Retail Coaching for?

formacion ventasFor companies that want to improve sales performance, processes, key retail indicators, customer experience, etc.
Los resultados del método CapKelenn perduran en el tiempo
For companies that already have processes in place and want to develop the interpersonal skills of their managers.
La formación de CapKelenn abarca todos los elementos para ser un Retail CoacFor companies seeking continuous improvement and which are innovative in looking to go beyond mere know-how
CapKelenn is the first company to specialized in Retail Coaching. Over 30 sectors in 8 countries, with 3,000 executive coaching sessions, have opted for the Capkelenn Retail Coaching© method.

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Featured Testimonial

Many thanks to CapKelenn for the quality of their intervention, both in its preparation and execution. Our salesteam were delighted to take part in a method of that ensured improvement and success, clearly identifying those levers that are in their hands, in both the financial field and in areas of vision and leadership.

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Arsenio Hernández
Development Director Red Spain-Portugal

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