We apply the fundamental tools of coaching, emotional intelligence and NLP, along with other retail management skills to achieve extraordinary results for more motivated, more involved sales teams.
The Retail Coaching © method gives rapid, visible and lasting results in providing the know-how as well as entering in the personal behavior and beliefs. We bring emotions and mathematics together in commerce.
Retail Coaching training promotes a change of culture, establishing an internal coaching system where the manager becomes a leading coach, which in our sector we call a ‘Retail Coach’.
Our method encourages sales experience that generates value for everyone, for customers, for the company and for its employees alike.
Who is Retail Coaching for?
For companies that want to improve sales performance, processes, key retail indicators, customer experience, etc.
For companies that already have processes in place and want to develop the interpersonal skills of their managers.
For companies seeking continuous improvement and which are innovative in looking to go beyond mere know-howCapKelenn is the first company to specialized in Retail Coaching. Over 30 sectors in 8 countries, with 3,000 executive coaching sessions, have opted for the Capkelenn Retail Coaching© method.
