- 45 executives — team building carried out before and after the Sales Coaching process
- B2B services sector — applied to Compass Group’s collective catering and services business
- A distinctive relational culture — training the sales teams’ listening skills with B2B clients to a level that is polished, recognizable and truly differentiating
At Compass Group, CapKelenn supported 45 executives — Area Managers, Sales Leaders and Controllers — in their commercial effectiveness. The support included team building before and after the training and coaching process, in a very specific context: the annual rate review and client-retention negotiation with institutional clients (companies, hospitals, care homes, schools).
“Thank you CapKelenn for such an inspiring approach to this training. For us, having the best talent — people with a great attitude who push themselves to improve every day — is essential. Our sales and retention team is unique, and their drive to improve, to get better every day, their passion, prove it. You have helped us — and keep helping us — become even better, push ourselves harder, stay more focused and, on top of that, have fun doing it. Thank you.”
— Soraya Fernández, Compass Group (LinkedIn testimonial)