Our Industry Certifications aim to bring the CapKelenn Method closer to the peculiarities of each sector. We have a proven coaching experience in more than 60 B2B and B2C business sectors.
Aimed at the pharmaceutical industry
Our Certification Pharma Coaching challenges every leader in the sector to develop their added value, expertise and emotional intelligence to apply it in every interaction and sale. We train sales representatives, medical sales representatives, management teams and pharmacy owners with the main objective of increasing business profitability through team performance.
Aimed at the hospitality sector
how do we take care of the warmth and quality of service to reinforce hospitality and strengthen sales by involving the teams? Our Hospitality Coaching program is aimed at all types of hospitality businesses such as hotels, restaurants, bars among many others, that are committed to offering a quality service of excellence, thanks to the development and training of their leaders/managers.
Aimed at the banking sector
The banking sector is undergoing a 360º transformation due to digitalization and changing consumer habits. As a result, customer service is becoming more relevant and users expect a more professionalized, omnichanel and closer response. Our Bank Coaching Certification teaches teams of managers/managers how to deal with the multiple cases that can occur in this type of omnichannel service in an efficient way and with clear communication.
Focused on the automotive sector
The evolution of the automotive sector is not always reflected in its retail and consumer experience. Our Automotive Coaching Certification aims to challenge this traditional salesperson and promotes the animation of a truly modern salesperson, capable of attending to omnichannel consumers in their style and processes, with empathy and emotional intelligence.
Aimed at e-commerce businesses
The digital world sometimes takes us away from our most human side. Both for face-to-face sales and e-commerce, the quantity and quality of sales is determined by the user experience. Therefore, through our E-commerce Coaching program, we train operations, marketing, IT and development teams, among others, to instill the “sense of commerce”.
Our experience in multiple industries has allowed us to develop an expertise and ability to adapt to the characteristics and peculiarities of each sector, giving us the privilege of integrating and working with new ones every day.