Why CapKelenn?
- International reach — trainers from the Western Europe zone (France, Spain and Portugal) certified together in one common language, with individual coaching session in each participant’s own language
- ICF standard — ICF accreditation, a decisive factor in choosing the partner
- Results on real KPIs — visible improvement on retail indicators such as UPT (units per transaction)
- Retail expertise — High knowledge of the retail environment and content adapted to its reality
Results: very high engagement throughout the training, rapid application of the tools during store visits, and above all a deep shift — moving from a training-focused approach to a genuine coaching mindset that helps leaders grow and embed results over time.
“We moved from a very training-focused approach to a true coaching mindset, which helps our leaders grow their capabilities and drive sustainable results over time.”
— Virginie Rochard, Sales Training Manager Western Europe, Pandora (video testimonial)
A key figure
A store in the Madrid area, after several months below target, went from 91% to 110% target achievement the following month, then held at 100%.
