- 56 certified — Regional Directors and Store Managers trained as Leader Coaches across the entire store network
- From theory to the field, right away — for an audience that had already been through many trainings, this one made a real difference, because it could be applied immediately
“We launched this Retail Coaching program because I read the book, and it captivated me. And honestly, when you presented the program, I felt like you had slipped into one of our meetings: I had never felt something so close to my own reality. After a huge number of training sessions with store managers, there’s one thing they all have in common: finally, a training I can apply day to day. It’s not something completely new, but you managed to simplify it and bring it down to the ground. As soon as it’s over, you start applying it the very next day.”
— Diana Carpio, Director of Company-Owned Stores, Orange Spain
