- 4-year partnership — annual certification of store directors in the Retail Coaching method for four years running
- 100% of store directors — certified in Retail Coaching
- A common language — the Sales Director, regional managers and teams naturally talk about KPIs, sell-through targets and dashboards
- Built into performance reviews — managers themselves request the certification as a development action during their Individual Development Plans
“Four years ago we decided to adopt the Retail Coaching method, and year after year we keep certifying our store directors. Today we naturally talk about metrics, sell-through targets, and the dashboards we built during the training sessions. We’ve even built it into performance reviews.”
— Aída Ribalta, HR Director, Aristocrazy
