Loewe

For Azzurra Eydallin, WW Retail Director at Loewe Perfumes, retail coaching is a strategic decision: placing the in-store experience and people at the heart of everything.
  • Global reach — program launched with in-house trainers, then extended to the entire retail organization worldwide
  • Tailored to the brand — adapted to Loewe Parfums’ DNA, KPIs and retail behaviors
  • From operations to inspiration — coaching shifts the focus — from solving problems to spotting opportunities, from giving answers to asking the right questions
  • Immediate application — teams apply what they learn from day one of training

“Retail coaching is a strategic move to become a retail-centered organization, where retail experience and people in store are really at the center of whatever we do.”

— Azzurra Eydallin, WW Retail Director, Loewe

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