Coaching: How to handle unexpected situations in training sessions
From language barriers to critical logistics: 5 real-life training cases. Share your experience and let’s connect with professionals.
A path of leadership, resilience and inspiration
Pierre Tarance: a lesson in leadership and resilience at the Grand Trail. 100 runners united to create a…
Coaching and Retail
Discover how professional coaching can transform retail networks. Watch the replay of our Procos webinar.
Has AI killed professional coaching?
While ChatGPT can ask powerful questions, true coaching thrives on human connection: empathy, emotional resonance, and authentic dialogue.
Deloitte’s Global Powers of Retailing 2025 Report
The Global Powers of Retailing 2025 report by Deloitte reveals impactful trends that are transforming our industry.
ATTENTION vs ATTENTIONS: The Subtle Art of Loyalty
There’s a quiet shift that transforms the entire customer experience: ATTENTION is not the same as ATTENTIONS.
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