by ICF100% live training by Video Call or Face-to-face (synchronous)
How to motivate your teams remotely?
LIVE +INFO
Manager – coach
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The 4 rituals of Coaching in Retail
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Talent management IDP: Individual Development Plan
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Effective on-boarding in Retail
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The Retail employee experience
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Gamification
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MBTI: Manage personalities in Retail (Myers-Briggs Type Indicators)
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KPIs: basis of in-store coaching
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The visit to the store: how to professionalize it
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How to upgrade to Manager or supervisor … and not die trying
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Time Management: Important vs. Urgent
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The progressive discipline in Retail
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Conflict management/Restoring a damaged relationship
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Public Speaking/Oratory Techniques, with NLP
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High performance team management
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How to give effective feedback and sales feedback
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Management by values
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Leadership models: the transformational leader and the 7 types of leadership
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The team leader in the world VUCA-H
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ZIDANE: Coaching your team as Zidane in 22 keys
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Action coordination management
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Mindfulness
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DISC/Insights: 4 colors to better communicate
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E-LEARNING PILLS
30-minute to 2-hour e-learning pills (asynchronous)
Coaching applied to Retail
Full Digital +INFO
How to give feedback in Retail
Full Digital +INFO
The Briefing of the Store Manager and the Area Manager
Full Digital +INFO
Sales feedback and self-evaluation
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Gamification: the 12 Retail Games that succeed in stores
Full Digital +INFO
The important and urgent thing in Retail – Time management
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Make team; the pineapple philosophy of CapKelenn
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OUR CLIENTS TELL US
Our managers should today lead the transition to a new, more omnichannel business model. We are afraid that our management team does not know how to drive this change, which requires leadership. We are afraid for the future.
VISION
Can you imagine that those same managers, regardless of their age and management style, can take a leap, reach their teams and be the leaders towards a new, more omnichannel, more professionalized, even more human retail environment?
SOLUTION
We have more than 30 Coaching and Management programs that certify the development of coaching and leadership skills, soft skills. And we unite them creating 100% unforgettable training solutions in person, live online or asynchronous elearning adapted to each challenge. We generate enthusiasm and improvement.
CAPKELENN METHODOLOGY IN RETAIL COACHING
Thanks to our Online Management Training you will acquire management skills focused on the management of retail teams; which are essential to bring your teams to their full potential. As well as tools and techniques applicable on a daily basis, to guarantee excellent results.
The training is based on the basis of Retail Management and helps Managers to develop new skills. Both collective and individual, to help you guide your teams to success.
We will learn to manage communication with teams in the most optimal way, which is much more effective, establishing an entertaining and dynamic style for meetings that helps your teams understand the values and mission of the company, to create a strong and united future.
WE WORK IN 14 LANGUAGES
MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
WE WORK IN 14 LANGUAGES