Benoit MahéPartner Coach
“CapKelenn makes your job a new experience.”
A PCC (Professional Certified Coach) from ICF (International Coaching Federation), and a Master in NLP (Neuro Linguistic Programing), he is the author of the book Retail Coaching, a reference work which provides information about the best Coaching and NLP techniques applied to stores. He is also the co-founder of CapKelenn. He has an MBA from Instituto de Empresa —where he is also an Associated Teacher— and a Bachelor Degree from Icade and ESC Reims (France). As a manager, he has directed up to 8500 stores within the Kodak Express chain. He is a member of the GSF (Global Speaker Federation) and delivers conferences.
He has accompanied Capkelenn clients such as Alain Afflelou, Castorama, Grupo Cortefiel, Hermès, Sephora, Hackett, Palacio de Hierro, Yves Rocher, SFR, Nespresso, Roche Bobois, Merkal, La Sirena. Speaks: Spanish, French, English and Italian.
His passion: Marathons
ICF Member and PCC Coach Certified by the ICF
“This lecture was extraordinary because it gives off a very near-sighted vision of the store business, and at the same time it includes very deep issues by identifying the driving forces of the human being. I felt very excited.”
Mónica García Bustamante
Director at AMERICA RETAIL Spain
Capkelenn launch in Russia and Serbia.
Conference in Madrid Retail Congresss.
Second international convention of Capkelenn clients.
Conferenece in Paris
Conference in Santiago du Chili
Launch of the English edition of ‘Retail Coaching’.
First international convention of CapKelenn clients.
Launch of the second Spanish edition of ‘Retail Coaching’
Benoit Conference in Mexico City D.F.
Launch of the French edition of ‘Retail Coaching.
Shopower conference in Bogotá.
Launch of ‘Retail Coaching’ at IE.
Benoit conference on the trade days of Madrid.
The creation of CapKelenn.com
Dear clients, trainees, partners… Dear friends, This Friday, September 1st, 2017, we are celebrating CapKelenn’s […]Read more >
Back to school for parents to enjoy During this back to school period, most parents […]Read more >
TALENT Management in Retail And you, What have you done with your TALENTS ? Matthew […]Read more >
Rafa won for the 10th time, a historic day. I’m not a great tennis player, […]Read more >
Artists of catering This night of March 2017, we went out for dinner with retail […]Read more >
HAVE YOU EVER SEEN A HAKA? Why do the All Blacks execute this ritual before […]Read more >
Apple, Hermès, Schmidt Kitchens, Springfield or Hackett. Nobody wanted to miss what was undoubtedly one […]Read more >
Holidays between Christmas and New Year, in 2 ski stations in France. Who has never […]Read more >
I have always put customer’s satisfaction with our product or service first. Indeed, when I […]Read more >
Today, I want to talk about quality coaching. I got the idea of writing this […]Read more >
Chrystèle, a good friend of mine, told me about her recent coaching experience with a […]Read more >
“If I am not in command, things are not done well”. How many times have […]Read more >
I have the chance to share two passions with my eldest son who is almost […]Read more >
What would happen if sales assistants walked into the store with the same drive that […]Read more >
Here go 6 stories I have experimented at Retail: – Pamela was a saleswoman […]Read more >
The Swiss press distributor Naville invests in business performance The Swiss group Naville, a specialist […]Read more >