OBJECTIVES AND APPROACH

Our clients tell us…

“We highly encourage internal promotion; but a good seller does not necessarily make a good store manager. And a store manager does not necessarily make a successful future Regional Director. They need an elementary management training.”

 

Course for recently promoted people. It gives the keys to quickly get the job, to manage people who were former colleagues, and contribute to global productivity.

 

24 HOURS

+ INFO

PEDAGOGICAL CONTENT

  • To be and To have been; how to inhabit a new position.
  • How to become the boss of your old colleagues.
  • The distinction between authority vs. authoritarianism.
  • Basic situational leadership.
  • 5 unforgivable mistakes.
  • How to manage a conflicted employee.

WE WORK IN 14 LANGUAGES

MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
WE WORK IN 14 LANGUAGES CAPKELENN'S VISION: BECOME THE WORLD'S LEADER IN RETAIL COACHING BY 2020.

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