- Implement an on-going training program for management and sales team internationally to achieve sales excellence and for the managers to become leader coaches for their teams.
- Certification in Retail Coaching level 1 for European Managers.
- Sales method development, implemented and delivered in all stores.
- We observe a unanimous enthusiasm with the training itself from the teams in the first countries covered, in local languages: UK, USA, Canada, Belgium, Switzerland, Germany, Spain…
- We achieve to implement key rituals with the sales person and for the customer experience.
- Visible sales increase in closing rate as well as conversion rate and average ticket in the days following the training.
- Lorraine Nazareth and Martyna Trembinska – Showroom managers Roche Bobois Los Angeles and Costa Mesa.