OBJECTIVE AND EXPECTED RESULT

Requirement: be certified in Level 1 Retail Coaching of CapKelenn. Level 2 propels another more systemic dimension of team, of management by values. Level 2 is co-developed in 30% according to the reality of each chain.

36 HOURS

+ INFO

OUR METHOD

  • The trainings are not successful in Retail, especially if you are looking for a cultural change.
    …unless it is implemented in a progressive and controlled manner.
  • Each person is unique and receives training in his own way.
    … therefore, individual coaching to ensure individual improvement.
  • No one reads Operation Manuals.
    … unless they have a very good reason for that.
  • There is a syndrome of the next morning.
    … unless engagements and implementation of tasks are requested.
  • An investment in training must have a direct impact on the income statement
    To achieve unprecedented results, you have to start with
    simple changes and quick achievements.
  • Good chain managements lead by example.
    … Involvement and monitoring of direct supervisors and organization.

CONTENT

  • Coaching Level 2
  • Team coaching
  • The voices of the system
  • Assertiveness in mangement
  • Leadership styles
  • Employee experience
  • Management by values
  • Ecological action plan
  • Mindfulness
  • Stress management

WE WORK IN 14 LANGUAGES

MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
WE WORK IN 14 LANGUAGES CAPKELENN'S VISION: BECOME THE WORLD'S LEADER IN RETAIL COACHING BY 2020.

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