RETAIL COACH: OUR MISSION

We believe that Retail is alive and that it is the very essence of local social life and its relationships. As a result, we believe that people in retail can contribute to a better world. CapKelenn’s vision is to become a global reference in Retail Coach.

In the Breton language: “CAP” means “Course, Cape”; “KELENN” means “To teach, To educate”.

CapKelenn helps you set the course and teaches you to accompany your teams to their best level.

We identify our mission with a migratory birds flight, whose success rely on synchronized work and team effort, as well as leadership.

 

Retail Coach

PARTNERS

Founders

BENOIT MAHÉ
Co-founder
  • ICF Executive Coach PCC, NLP Master and author of “Retail Coaching” and “The Connected SalesPerson.”
  • Languages: ES, FR (native), EN
  • Passion: marathon
VIVIANE HUIDO
Co-founder
  • ICF Executive Coach PCC, NLP Practionner and Team Coach
  • Languages: ES, FR, EN (native)
  • Passion: traveling

RETAIL COACH TRAINERS

RETAIL COACH TEAM: ACCREDITED CERTIFIED

All our programs are delivered by an Accredited Retail Coach. Our team is formed by experts in retail or hospitality, with extensive experience, and executive coaches.

Retail Coach joseLuisEscribano
Jose Luis Escribano
CapKelenn Zoom Training Expert
  • ICF Executive Coach PCC, NLP Practitioner, Team Coach and MBTI certified.

  • Languages: ES, EN

  • Expertise: family business

  • Passion: violin.

Retail Coach Alvaro Otal
Álvaro Otal
CapKelenn Zoom Training Expert
  • ICF Executive Coach ACC.

  • Languages: ES, CA, FR, IT

  • Expertise: retail commerce

  • Passion: walking (more than 8km daily)

Retail Coach KsenyaKolossovskaya
Ksenya Kolossovskaya
CapKelenn Zoom Training Expert
  • ICF Executive Coach ACC, Team Coach.

  • Languages: RU, EN, ES, FR

  • Passion: contemporary art history.

Retail Coach GordanaPanajotovic
Gordana Panajotović
CapKelenn Zoom Training Expert
  • ICF Executive Coach PCC, NLP Practitioner.

  • Languages: SH, DE, EN

  • Passion: tennis.

Claudia Unger
  • Certified Business Coach (ECA), NLP Master Coach & Trainer

  • Experience: Gucci, family Retail business

  • Languages: GER, EN

  • Based in: Berlin

  • Passion: running & yoga

Retail Coach marc
Marc Dufraisse
CapKelenn Zoom Training Expert
  • ICF Executive Coach PCC.

  • Languages: ES, FR, EN

  • Passion: hiking.

Retail Coach OlivierGesbert
Olivier Gesbert
CapKelenn Zoom Training Expert
  • ICF Executive Coach PCC, Dale Carnegie Trainer.

  • Languages: FR, ES

  • Passion: trekking in the Amazon.

Retail Coach Idoya
Idoya Gutierrez
CapKelenn Zoom Training Expert
  • ICF Executive Coach ACC, NLP Trainer Master, NPL Oratory, Team Coach

  • Languages: ES

  • Expertise: commercial teams & Hospitality management (hotels & restaurants)

  • Passion: reading

Retail Coach LeonorLarrarte
Leonor Larrarte
CapKelenn Zoom Training Expert
  • Executive Coach, NLP Practitioner and professional trainer.

  • Languages: ES

  • Expertise: commercial teams training

  • Passion: ski

Retail Coach SusanaAnduizaRubio
Susana Anduiza Rubio
CapKelenn Zoom Training Expert
  • Newfield Consulting Senior Coach, NLP Practitioner, Team Coach, MT Corporal Emotional Coach.

  • Languages: ES, FR, EN

  • Passion: spinning.

Retail Coach Jean-Chotard
Jean Chotard
CapKelenn Zoom Training Expert
  • HEC Paris Executive Coach.

  • Languages: FR, EN

  • Passion: sailing.

Retail Coach OlivierCarbonnel
Olivier Carbonnel
CapKelenn Zoom Training Expert
  • Executive Coach.

  • Languages: FR, ES, EN

  • Passion: tennis.

Retail Coach CédricMoulin
Cédric Moulin
CapKelenn Zoom Training Expert
  • Executive Coach and Systemic Coach.

  • Languages: FR, EN, TR

  • Passion: beekeeping.

Retail Coach Carole Vecten
Carole Vecten
CapKelenn Zoom Training Expert
  • Executive Coach.

  • Languages: ES, FR, EN, CS

  • Passion: yoga.

Retail Coach MarcDufraisse
Isabel Conceição
CapKelenn Zoom Training Expert
  • Executive Coach.

  • Languages: PT, EN, ES, FR, AL

  • Expertise: luxury business

  • Passion: the gym.

Retail Coach Tony-Hamadouche
Tony Hamadouche
CapKelenn Zoom Training Expert
  • Executive Coach.

  • Languages: FR, EN, VLS

  • Passion: tennis and volleyball.

Retail Coach BrunoCorrea
Bruno Correa
CapKelenn Zoom Training Expert
  • Executive Coach.

  • Languages: ES, PT, EN

  • Passion: music, guitar, and Jazz.

Frédéric Aunis
CapKelenn Zoom Training Expert
  • Executive Coach, certified in Clean Coaching.

  • Languages: FR, EN

  • Passion: Photography

Retail Coach Pascal-Freydiger
Pascal Freydiger
CapKelenn Zoom Training Expert
  • Executive Coach, MBTI certified.

  • Languages: FR

  • Passion: Sports car driving.

Retail Coach IsaacCastro
Isaac Castro
CapKelenn Zoom Training Expert
  • Executive Coach, NLP certified, Positive Psychology and Emotional Coaching.

  • Languages: ES, EN

  • Passion: theatre.

Ana Urbina
CapKelenn Zoom Training Expert
  • Executive Coach, Team Coaching.

  • Languages: ES, EN

  • Passion: traveling

Retail Coach SarahPesce
Sarah Pesce
CapKelenn Zoom Training Expert
  • ICF Executive Coach ACC.

  • Languages: FR, EN, IT, GSW

  • Passion: swimming and underwater hockey.

Support

Daniel Pinto
Project Manager
  • PhD in Sociolinguistics at the University of Vigo

  • Languages: FR, SP, EN, PT, GA, CA

  • Passion: Animals

OUR VALUES

WHAT WE TRANSMIT IN OUR TRAINING

Client 1st
Responsibility
Gratitude
Acknowledgement
Engagement
Transmission
Performance
Personal development
Economic results
Productivity

HOW CAN WE HELP YOU?

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MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
WE WORK IN 14 LANGUAGES CAPKELENN'S VISION: BECOME THE WORLD'S LEADER IN RETAIL COACHING BY 2020.