RETAIL COACH: OUR MISSION

We believe that Retail is alive and that it is the very essence of local social life and its relationships. As a result, we believe that people in retail can contribute to a better world. CapKelenn’s vision is to become a global reference in Retail Coach.

In the Breton language: “CAP” means “Course, Cape”; “KELENN” means “To teach, To educate”.

CapKelenn helps you set the course and teaches you to accompany your teams to their best level.

We identify our mission with a migratory birds flight, whose success rely on synchronized work and team effort, as well as leadership.

 

Retail Coach

PARTNERS

Founders

BENOIT MAHÉ
Co-founder
  • ICF Executive Coach PCC, NLP Master and author of “Retail Coaching” and “The Connected SalesPerson.”
  • Languages: ES, FR (native), EN
  • Passion: marathon
VIVIANE HUIDO
Co-founder
  • ICF Executive Coach PCC, NLP Practionner and Team Coach
  • Languages: ES, FR, EN (native)
  • Passion: traveling

RETAIL COACH TRAINERS

RETAIL COACH TEAM: ACCREDITED CERTIFIED

All our programs are delivered by an Accredited Retail Coach. Our team is formed by experts in retail or hospitality, with extensive experience, and executive coaches.

Retail Coach joseLuisEscribano
Jose Luis Escribano
  • ICF Executive Coach PCC, NLP Practitioner, Team Coach and MBTI certified.

  • Languages: ES, EN

  • Expertise: family business

  • Passion: violin.

Retail Coach Alvaro Otal
Álvaro Otal
  • ICF Executive Coach ACC.

  • Languages: ES, CA, FR, IT

  • Expertise: retail commerce

  • Passion: walking (more than 8km daily)

Retail Coach KsenyaKolossovskaya
Ksenya Kolossovskaya
  • ICF Executive Coach ACC, Team Coach.

  • Languages: RU, EN, ES, FR

  • Passion: contemporary art history.

Retail Coach GordanaPanajotovic
Gordana Panajotović
  • ICF Executive Coach PCC, NLP Practitioner.

  • Languages: SH, DE, EN

  • Passion: tennis.

Retail Coach marc
Marc Dufraisse
  • ICF Executive Coach PCC.

  • Languages: ES, FR, EN

  • Passion: hiking.

Retail Coach OlivierGesbert
Olivier Gesbert
  • ICF Executive Coach PCC, Dale Carnegie Trainer.

  • Languages: FR, ES

  • Passion: trekking in the Amazon.

Retail Coach Idoya
Idoya Gutierrez
  • ICF Executive Coach ACC, NLP Trainer Master, NPL Oratory, Team Coach

  • Languages: ES

  • Expertise: commercial teams & Hospitality management (hotels & restaurants)

  • Passion: reading

Retail Coach SarahPesce
Sarah Pesce
  • ICF Executive Coach ACC.

  • Languages: FR, EN, IT, GSW

  • Passion: swimming and underwater hockey.

Retail Coach SusanaAnduizaRubio
Susana Anduiza Rubio
  • Newfield Consulting Senior Coach, NLP Practitioner, Team Coach, MT Corporal Emotional Coach.

  • Languages: ES, FR, EN

  • Passion: spinning.

Retail Coach Jean-Chotard
Jean Chotard
  • HEC Paris Executive Coach.

  • Languages: FR, EN

  • Passion: sailing.

Retail Coach OlivierCarbonnel
Olivier Carbonnel
  • Executive Coach.

  • Languages: FR, ES, EN

  • Passion: tennis.

Retail Coach CédricMoulin
Cédric Moulin
  • Executive Coach and Systemic Coach.

  • Languages: FR, EN, TR

  • Passion: beekeeping.

Retail Coach Carole Vecten
Carole Vecten
  • Executive Coach.

  • Languages: ES, FR, EN, CS

  • Passion: yoga.

Retail Coach MarcDufraisse
Isabel Conceição
  • Executive Coach.

  • Languages: PT, EN, ES, FR, AL

  • Expertise: luxury business

  • Passion: the gym.

Retail Coach Tony-Hamadouche
Tony Hamadouche
  • Executive Coach.

  • Languages: FR, EN, VLS

  • Passion: tennis and volleyball.

Retail Coach BrunoCorrea
Bruno Correa
  • Executive Coach.

  • Languages: ES, PT, EN

  • Passion: music, guitar, and Jazz.

Frédéric Aunis
  • Executive Coach, certified in Clean Coaching.

  • Languages: FR, EN

  • Passion: Photography

Retail Coach Pascal-Freydiger
Pascal Freydiger
  • Executive Coach, MBTI certified.

  • Languages: FR

  • Passion: Sports car driving.

Retail Coach IsaacCastro
Isaac Castro
  • Executive Coach, NLP certified, Positive Psychology and Emotional Coaching.

  • Languages: ES, EN

  • Passion: theatre.

Ana Urbina
  • Executive Coach, Team Coaching.

  • Languages: ES, EN

  • Passion: traveling

Retail Coach LeonorLarrarte
Leonor Larrarte
  • Executive Coach, NLP Practitioner and professional trainer.

  • Languages: ES

  • Expertise: commercial teams training

  • Passion: ski

Support

Daniel Pinto
Project Manager
  • PhD in Sociolinguistics at the University of Vigo

  • Languages: FR, SP, EN, PT, GA, CA

  • Passion: Animals

OUR VALUES

WHAT WE TRANSMIT IN OUR TRAINING

Client 1st
Responsibility
Gratitude
Acknowledgement
Engagement
Transmission
Performance
Personal development
Economic results
Productivity

HOW CAN WE HELP YOU?

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MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
WE WORK IN 14 LANGUAGES CAPKELENN'S VISION: BECOME THE WORLD'S LEADER IN RETAIL COACHING BY 2020.