OBJECTIVES AND APPROACH

Our clients tell us…

“In workplace climate surveys, feedback from store staff appears to their regional managers and retail managers such as: “The area manager comes here, reads his emails, asks a bit how it is going, and leaves.””

 

Professionalize and ritualize visits to stores.
Increase the productivity of the stores with visits of much better quality.
Generate autonomy thanks to powerful visits.

 

24 HOURS

+ INFO

PEDAGOGICAL CONTENT

  • The visit schedule.
  • The visit route.
  • The individual coaching session during the visit.
  • The possible collective rituals during the visit.
  • Merchandising checklist, stock and sales techniques, and self-evaluation.
  • The visit report (who does write it?, what follow-up does it generate? …).

WE WORK IN 14 LANGUAGES

MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
WE WORK IN 14 LANGUAGES CAPKELENN'S VISION: BECOME THE WORLD'S LEADER IN RETAIL COACHING BY 2020.

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