OBJECTIVE AND EXPECTED RESULT

Practice to sell more and better in the family business
Improve productivity in stores
Increase customer satisfaction
Increase results
Improve team management

36 HOURS

+ INFO

Terms

  • Between 20h y 40h of formation.
  • Suppervised by a coach.
  • 3 individual session of 1h with a coach.

CONTENT

  • KPI: Key trade figures
  • Coaching
  • Feedback
  • Retail Games
  • Merchandising
  • Stock management
  • Customer experience
  • 8C sales techniques
  • CRM
  • Digital
  • Briefing
  • Important vs. Urgent

WE WORK IN 14 LANGUAGES

MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
WE WORK IN 14 LANGUAGES CAPKELENN'S VISION: BECOME THE WORLD'S LEADER IN RETAIL COACHING BY 2020.

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