OUR CLIENTS TELL US

Our sellers do not know how to sell, they have not understood that times have changed. We are very concerned that our sellers do not know how to sell with a camera and are very reluctant to adapt.

VSION

Can you imagine, in these next few weeks, having vendors who adopt a sales method and give a real change of mindset, corroborated with renewed commercial skills to sell better and more in the new environment?

SOLUTION

We have more than 30 sales programs, taught by professional coaches. And we combine them to create training solutions 100% adapted to the challenges of each company, live online, in person or asynchronous elearning.. And the participants will appreciate it.

PROGRAMS AND CERTIFICATIONS

Complete programs with virtual classes, individual coaching sessions, commitments to apply and tests to overcome.

Sales Certification Level 1

24h. +INFO

Sales Certification Level 2 (with NLP)

24h. +INFO

Digital Selling and Social Selling Certification

24h. +INFO

Commercial Negotiation Certification

24h. +INFO

100% live training by Video Call or Face-to-face (synchronous)

Digital sale in Retail

LIVE +INFO

Sell with Whatsapp: 10 initiatives to sell and generate loyalty

LIVE +INFO

Sales Method: the powerful sales techniques of the 8 C’s

LIVE +INFO

Customer Experience & Customer Service

LIVE +INFO

Social selling and Digital Sale

LIVE +INFO

Mystery Shopper, NPS and Non-Negotiable Standards

LIVE +INFO

Sell with NPL and Neuro Sale

LIVE +INFO

How to give sales feedback

LIVE +INFO

Short video: to communicate and sell better

LIVE +INFO

LinkedIn: to attract and care for clients

LIVE +INFO

Sell remotely

LIVE +INFO

The Phygital in store

LIVE +INFO

Storytelling to sell better

LIVE +INFO

KPI’s management to sell more

LIVE +INFO

Written communication in the sale

LIVE +INFO

Powerful questions in the sale

LIVE +INFO

Closing: how to fire up your conversion rate

LIVE +INFO

Additional sale: fire up the APT with method and style

LIVE +INFO

Intercultural sale in luxury

LIVE +INFO

E-LEARNING PILLS

30-minute to 2-hour e-learning pills (asynchronous)

Digital sale in stores

Full Digital +INFO

The omnichannel shopping experience and the NPS

Full Digital +INFO

Non-negotiable standards in stores

Full Digital +INFO

Dance with the client in 8 steps

Full Digital +INFO

The 8C’s of an excellent sale

Full Digital +INFO

Fire up each selling KPI with a selling method/p>

Full Digital +INFO

Apple, Nespresso and Starbucks Customer Experience: how do they do it?

Full Digital +INFO

mosaico

OTROS SERVICIOS

FORMACIÓN VENTAS

Entrenamos un “dependiente”, vendedor o comercial a convertirse en Vendedor Conectado, Vendedor Digital; un vendedor del siglo XXI con inteligencia emocional, para conseguir mejor tasa de conversión, ticket medio y fidelización.

SABER MÁS

CONFERENCIAS – WEBINARS

Para convenciones y seminarios, virtuales o presenciales, impactamos con conferencias motivacionales.

SABER MÁS

COACHING

Hemos impartido más de 10.000 horas de coaching ejecutivo a CEO’s, directivos y managers de Retail en 14 países. Acompáñanos al consejo de administración y el comité de dirección en su estrategia.

SABER MÁS

CapKelenn Sales Method

 

The post-covid-19 crisis makes the sales function more relevant than ever. Society and the customer, we, have changed. Despite the security measures, the masks and gels, the traffic will decrease and the time spent in stores, too. Still, the customer expects a higher relational quality; a reunion with his shops, with emotional intelligence. You need a CONNECTED-SELLER; emotionally connected to his client, connected to CRM, capable of selling through digital media, even before and after a visit to the store, by video call, by WhatsApp, on Facebook.

 

CapKelenn is the sales training partner of the best European retailers in the world , in the sectors of fashion, decoration, footwear, jewelry, kitchens, furniture, etc …

 

We also train thousands of family businesses, each with its specificities. We continually enrich ourselves with the best. Cuidamos la esencia de la venta y actualizamos con innovaciones. We take care of the essence of the sale and update with innovations. CapKelenn applies its 8C selling method, sometimes condensed to 5C, with one purpose: to professionalize salespeople and commercials, training their sales skills and abilities. Each participant in the training can become a SELLER-COACH. A seller-coach is the modern figure, very current, who in the 20th century was called the “assistant”. The Seller-Coach is 50% psychologist and 50% coach :50% psychologist to connect, truly and sincerely know their clients, their preferences, their likes, even latent; 50% Coach to create a new, better reality with his client, a fabulous and unforgettable shopping experience … with conversion rates and medium-high ticket, always, and strong loyalty.

 

CapKelenn offers its prestigious sale certifications of 24 hours, and also courses from 4 to 16 hours, online or face-to-face, but always based on real training, with practices, role play, recordings, feedback. We provide sales training and coaching just like a football coach trains direct serves. The salesperson feels powerful, with high self-esteem, and ready to shoot their sales KPIs.

 

A well-known chain with 70 commercials in Spain increased its sales by 228% in a whole yearafter having certified their sellers to the CapKelenn sales method in the previous autumn (the reference is delivered on request).

 

 

WE WORK IN 14 LANGUAGES

MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
WE WORK IN 14 LANGUAGES CAPKELENN'S VISION: BECOME THE WORLD'S LEADER IN RETAIL COACHING BY 2020.

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