OBJECTIVES AND APPROACH

It includes systemic coaching, team coaching, individual coaching, supervised coaching.
Management by values
Employee Experience vs. Customer Experience
Between what is decided in a management leadership and what is carried out in stores, there are often a long way to go, the result of frustration on both sides.
The coaching culture not only allows information to flow, but also generates COMMITMENTS at all levels.
Sometimes the directions do not find the way to convince and transmit to generate this commitment.

 

MODALITY

Intervention 360°. We participate in the board of directors or management committee; and from there, we spread it to the entire organization.

To We intervene on the board of directors or the management committee.
From there, we spread it throughout the organization

+ INFO

WE WORK IN 14 LANGUAGES

MADRID, LONDON, PARIS, NEW YORK, MEXICO, BRUSSELS, GENEVA, LISBON,
BARCELONA, VANNES, LIMA, MOSCOW, BELGRADE.
WE WORK IN 14 LANGUAGES CAPKELENN'S VISION: BECOME THE WORLD'S LEADER IN RETAIL COACHING BY 2020.

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